Support

We're a small team — email is the fastest way to reach us.

Contact

For bugs, feature requests, account issues, or anything else: [email protected]

We try to respond within a few days.

Common questions

The app can't find my scheduled match / data won't load

Check your connection first — most scoring works offline, but syncing a match across devices needs a connection at least once. If it still fails, email us with your account email and roughly when it happened.

How do I hand scoring off to another phone without internet?

Use the offline QR transfer (keeps the last two overs of detail, good for a quick handoff) or the full message transfer via WhatsApp/SMS (keeps the entire ball-by-ball history). Both are available from the scoring screen's share menu.

How do I delete my account?

See the Data Deletion page for the in-app steps and the email-request option.

Why does the app ask for Contacts / Location?

Contacts: to find friends who already use the App, each number you pick is looked up on our server in a scrambled form; your address book is never uploaded. Location: to fill in place names for you — your city on your profile, and the town of a new ground you name in match setup. Your exact position is never stored, and the App never tracks you in the background. Details are in the Privacy Policy.

Report a security issue

If you've found a security vulnerability, please email [email protected] directly rather than filing a public report, so we can fix it first.